COPIER CAREERS NEWSLETTER
May 2004
This monthly e-mail is to bring tips, savvy and a little more discourse about the copier industry to sales and technical people from CopierCareers.com at: http://www.copiercareers.com
News and Information on careers . . .
In this issue...
Paperfeed...some news about the copier industry.
Net/Working...tough prospecting.
Mini-profile....prime service contact.
Out Takes...imaging in life.
Paperfeed
Security features spread
Security is spreading in the copier-printer market, with quite a few OEMs having features that lower the chance of theft of medical or financial information.
The Xerox WorkCentre fax has an option that requires a password before a fax can be sent or retrieved. Ricoh's DataOverwriteSecurity System (DOSS) option over-writes data stored on a copier’s hard drive by writing over the latent image with random sequences of 1's and 0's. This enhancement makes any effort to access and reconstruct residual image data virtually impossible.
Brother has introduced the DCP-8040 and DCP-8045D desktop copier-printers with standalone and workgroup connectivity options and speeds up to 21 pages per minute. These high-resolution machines, available at the end of May 2004 from Brother International, Bridgewater, N.J., have a suggested cost of $399.99 for the DCP-8040 and $499.99 for the DCP-8045D.
Xerox, Stamford, Conn., has unveiled several digital copier-printer/multifunctionals for small offices. The CopyCentre C20 is a copy-only monochrome device designed for clients who want a standalone digital copier. The WorkCentre M20 with optional network configuration kit and the WorkCentre M20i can print, copy and fax, scan and e-mail in color while handling both letter and legal-size documents. All devices house print and copy speeds of up to 22 pages per minute Suggested retail prices: CopyCentre C20 - $1,899, WorkCentre M20- $2,349 and WorkCentre M20i - $3,099.
The Di1811p and 7218 digital print/copy/scan/fax multifunctionals have been introduced by Konica Minolta Business Solutions USA, Windsor, Conn. These optionally expandable machines have copy speeds up to 18 pages per minute and the manufacturer's suggested retail price (MSRP) for the Di1811p/7218 is $3,199.
Global Imaging Systems recently acquired Advanced
Document Solutions, based in East Lansing, Mich., with an additional
office in Ann Arbor. The Tampa, Fla., company has also agreed to acquire
Imagine Technology Group, Chicago, with operations in Arizona,
California, Texas, Oregon and Washington. When acquired, Global Imaging
Systems will have 173 locations in 28 states plus the District of
Columbia. Encouraging economy causes job-seekers to surface There were 288,000 new jobs created in April and unemployment fell,
the U.S. Labor Department stated recently, and the work force has grown by
1.1 million since last August. Combine that with job growth in health care, retail, construction,
hospitality industries and professional services and it may mean that more
job-lookers will surface. A number of people replying to various surveys
have said they would stay in their current jobs until the economy
improves. Over
60 percent of the various industries added workers in April, with almost a
quarter million jobs added in service and half of those in professional
and business services. There are still 8.2 million jobless people in the United States and
1.8 million people unemployed, but those out of work six months and over
declined by 188,000 in April. Are you interested in buying or selling a copier
dealership? Visit: www.CopierDealershipBrokers.com The industry's exclusive copier/printer dealership brokers
Tips for the tough prospect Ask
any salesman how tough it is to prospect these days and expect an earful.
Here are a few prospecting tips for those prospects that are
elusive: Do
your homework on the client. Use the Web and poll colleagues or
assistants. When you get through to him/her, ask a few questions that will
gain interest. Keep your message individualized, to the point and focused.
Call different times of the day. It might be best to contact him
or her by e-mail or fax to set up a time to call, but save the sales job
for the telephone. Do
you know from your research how to benefit this client? Can you make
some pretty good guesses? Then give him two or three key benefits of
your product. You might be asked about your current clients. The client usually
wants to know if they “fit in,” and you might ask a client in advance if
he or she will serve as a referral. The high cost of fringe benefits Soon, the exclusive white paper: "Are background checks
worth it?" More special articles coming soon at CopierCareers.com
Search Consultants to the Document Imaging
Industry Director of Client Services primary contact in Rochester
dealership
If
you are a client of Business Methods, an office-equipment dealer in
Rochester, N.Y., you will likely talk to Holly Parker. Parker is director of client services and works with delivery,
service and front-end customer matters at Business Methods, a company
founded in 1957 and now a subsidiary of Toshiba America Business
Solutions. “My ultimate goal is to make sure that all our clients are
satisfied,” she said, “and continue to stay with us.” She
began selling Business Methods supplies 16 years ago and moved to client
services over three years ago. Her job demands superior communication and
organizational skills, a high energy level and not taking complaints
personally. Understanding the company’s mission is important, she said,
plus making decisions that enhance the bottom line while satisfying
clients. One
of her duties is to field calls for service techs. “They’re wonderful to
work with,” she said. “They understand our company and they make my job
easy.” Two rivals at “Print Olympics” Sometimes drupa, the internationally-acclaimed show, is called the
“Print Olympics” and two rivals meet at drupa 2004 in Düsseldorf, Germany
May 6-19. Xerox showcases seven new digital systems and Hewlett Packard will
demonstrate its imaging and printing solutions during the
show. The
new DocuTech 100 and 120 copier/printers of Xerox, Stamford, Conn., are
being joined by about 18 other production printers and presses at the
show, plus software, workflow tools, and partner solutions. The company is
showing printing capacities up to 1,000 per minute from fliers to
wide-format architectural drawings in a two-story 37,000-square-foot
exhibit area. HP,
Palo Alto, Calif., will include demonstrations of the HP 9085, the new
multifunctional 85-ppm machine that can produce levels up to 750,000 pages
per month, delivers color quality and performance at a highly competitive
cost. Also on tap is HP's first high-speed color printer, the HP Color
9850mfp, which prints and copies up to 50 pages per minute. HP
is including digital presses and large-format printers, along with
products and workflow solutions from dozens of partner
companies. The
versatility of graphic communications is no longer just ink on paper, said
Xerox Chairman and Chief Executive Officer Anne M. Mulcahy. Said she:
“It's about making documents smarter and more valuable to the end
user.” Convergence hits camera phone printing Convergence that changed the copier world is now a major force in
the wireless cellular phone era as major manufacturers of wireless
technology consort on how to print images captured by cell
phones. Existing standards, such as the Bluetooth and PictBridge
connectivity will be the platforms for the work of the Mobile Imaging and
Printing Consortium (MIPC), which will enable the wireless printing images
of images from camera-enabled cellular phones. The
consortium recently met and pledged to continue working to develop
solutions and guidelines for consumers who need a simple way to print the
images. Copier Careers wants you to pass this on!
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Net/Working
Mini-profile
Out
Takes
Address:
Copier Careers
Box 300140
Minneapolis, MN 55403
PHONE:(888) 733-4868
FAX:
(800) 464-3434
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