April 2007

This monthly e-mail is to bring tips, savvy and a little more discourse about the copier industry
to sales and technical people from CopierCareers.com at: http://www.copiercareers.com.



 

 

In this Issue:

     PAPERFEED ...Global bought.

     TONER TICKER ...notable in imaging.

     NET/WORKING ......workaholic woes.

     MINI-PROFILE ...industry snapshot.

     OUT TAKES ...imaging and life.

     JOBS ...These just in

Copier Dealership Brokers


Paperfeed

  Xerox buys Global Imaging network of companies

Xerox has agreed to buy Global Imaging Systems Inc. for about $1.5 billion in a move that will gain a conglomerate of small companies as customers.

Global Imaging, Tampa, Fla., formed in 1994 by CEO Tom Johnson, has acquired more than 80 businesses and has 4,500 employees. Global Imaging's initial public offering was in 1998. Johnson and President Michael Shea will stay on when Global becomes a subsidiary of Xerox in May.

Before forming Global Imaging, Johnson, a Harvard Business School graduate, served in Alco Standard 14 years, which was the predecessor to office-conglomerate IKON. He also served as chief operating officer for Danka Business Systems from 1989-1990.


Anne Mulcahy, CEO of Xerox, Stamford, Conn., indicated last fall that the company would be making strategic acquisitions.

Not only has Mulcahy made such strategic moves, but she has lowered Xerox's $11.5 billion debt since becoming CEO and has reduced costs by hiring outside companies to make Xerox brand products. Her worth has not been overlooked. Mulcahy also has received substantial amounts in salary, earning more than $10 million in compensation in 2006, according to proxy documents.

Footnote: Xerox also recently announced appointment of Ursula M. Burns, formerly president of Xerox Business Group Operations, to president of the company. Xerox also appointed M. Stephen Cronin, president of Xerox Global Accounts, to president of Xerox Global Services, replacing Tom Dolan.


New this month - read the first of three 2007 Copier Careers Salary Surveys about the copier industry. Here are the links and the time schedule:

Copier Careers Technician Salary Survey Web site (Published this month):
http://www.copiercareers.com/salary_survey/cc07_salary_survey_tech_f.pdf

Copier Careers Sales Managers' Salary Survey Web site (Published in May):
http://www.copiercareers.com/salary_survey/salary_survey_salesmgr_cc_f.pdf

Copier Careers Service Managers' Salary Survey Web site (Published in June):
http://www.copiercareers.com/salary_survey/cc_salary_survey_svcmgt_f.pdf

Please visit the following link to participate in the next 2008 Copier Careers survey:
http://www.copiercareers.com/salary_survey/salarysurveys_form.shtml



  Ricoh organizes Ricoh Americas

With the joining of Ricoh and Lanier, Ricoh has launched Ricoh Americas. The USA business unit in West Caldwell, N.J. will be known as Ricoh U.S.

Lanier's direct sales and Ricoh Business Systems are merging to become Ricoh Business Solutions, selling Ricoh-branded products. Also, Gestetner and Lanier dealers are being merged into a national dealer network for Lanier products, with the Gestetner name to be phased out.


Other news from Ricoh:

- The American Red Cross of Metropolitan New Jersey named Ricoh Americas Corporation the "2007 Corporation of the Year" for its contributions to The American Red Cross locally, nationally and internationally.

- Ricoh's "I am Your Idea" ad campaign will frequently be seen on commercials for broadcasts of major league baseball throughout the entire 2007 baseball season.

Toner-ticker

 News from the world of imaging in brief:

- Konica Minolta has introduced the bizhub C550, a multifunction machine that prints at 45 ppm color and 55 ppm monochrome. The suggested retail price is $25,000.

- OfficeMax, headquartered in Naperville, Ill., has introduced a paper procurement policy that includes performance criteria for suppliers in selection of raw materials that is hoped to help the environmental position of the company.

- In announcing fourth-quarter fiscal-year results recently, OfficeMax showed net income for 2006 to $91.7 million after losing $73.8 million in 2005.

- Xerox has recently introduced a monochrome laser printer for workgroups. The Phaser 4510 prints at 45 pages per minute, with a first-page-out time in 8 seconds, and starts at $899 retail.


- Ricoh recently announced release of RA2K Integration, an integrated software solution that is compatible with the IBM zSeries and iSeries environments, sometimes called IBM's Intelligent Print Data Stream.

- Xerox has expanded a line of super-fast continuous-feed printers with the Xerox 495 Continuous Feed Duplex Printer, printing at 500 images per minute. It is immediately available in North America, Europe and developing markets through Xerox sales representatives at a list price of U.S. $425,000.

- Luke Goldberg, Senior Vice President, Future Graphics, San Fernando, Calif., recently delivered a message about developments in multifunction machines and the positive implications for the remanufacturing industry. Goldberg's remarks were made at the February Recharger Magazine's Review 2007 Summit in San Antonio, Texas.

- Hewlett Packard, Palo Alto, Calif., has announced a goal to reduce global energy use by 20 percent by 2010 through energy-efficient products to customers and "green" operating practices.

Net/working

 Are you a workaholic? Today's world makes it easy

How do you know if you're a workaholic? It's pretty easy to find examples in your everyday work life of people who are slaves to their BlackBerry or cell phone, can't stop pecking on their laptop long enough to carry on a conversation or who are otherwise connected to their work even when they should be at play.

Sometimes being a workaholic is a gradual, learned behavior. For example, spending after-hours at work is sometimes rewarded. Bosses tend to reward such behavior instead of taking note of the ability of the person to organize his or her time. In addition, some jobs do require many more than the 40-per week. It's easy to become so used to working 12-hour days in such jobs that it seems almost normal. And checking on work during leisure today is as easy as having a BlackBerry or cell phone.


But all work and no play not only makes Jack or Jill dull, it makes them sick. Sleep disorders, fatigue and more serious heart ailments or stroke are common among this demographic. That's not counting the casualties from lost friendships or family when work addiction gets in the way.

Workaholics will typically:

- Think about work even on weekends when doing other activities.

- Not want to delegate to others.

- Lie about checking on their work when off duty or try to hide it.

Mini Profile

 Copier Careers surveys take a snapshot of copier industry

As the copier changes, jobs that support it change, too. A 2007 survey of the copier workforce conducted by Copier Careers highlights the attitudes of three groups to the changes within the copier industry.

"It's a chance for these managers and technicians to vent in an anonymous way and say what they want to say to us, and we're going to derive numbers from it," said Dave Grandelis, director of recruiting for Copier Careers. "I think one of the surprising things is maybe how disappointed techs are with relationships with management and their relationships with the owners. I think some of that is pretty interesting."

The "Copier Careers Technician Survey," surveys the service technician work force about such items as pay, how long techs expect to stay and how they evaluate the recruiting and retention by management. The "Copier Careers Technician Survey" by Scott Cullen, with over 20 years writing for the imaging industry, is available at:
cc07_salary_survey_tech_f.pdf. Subsequent May and June surveys of sales and service managers will take a snapshot of those professions, too. This is the sixth year of the surveys, which are done as a free service for the imaging industry by Copier Careers.


An ongoing recruitment trend with network digital copier-printers and solutions selling is the openings for liaison jobs between sales and service.

"People talk about the digital revolution and there's becoming a need for more application specialists and application-type engineering people," Grandelis said, "where they can come in between the sales and the service departments and assist in more of the technology side of the sale. Those positions are becoming a little more frequent out there, but some dealers haven't ramped up fully and don't have people in those roles. Really, I think everyone could use someone at their dealership at that level."

In the copier industry that CopierCareers serves, there's always ongoing business, Grandelis said, "and at times, we can ramp up recruiting, depending on the necessity and the timeline of the search efforts and how badly they need somebody."

There will always be a need for such employees, Grandelis said. "All businesses have copiers," he said, "and it's a very valuable part of the economy of our country."

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Out Takes

 'Mind that cell phone, sugar'

That cell phone call you someday get may be sweeter than you think.

Batteries on an electronic "sugar high" could someday power gadgets, including cell phones, up to four times longer than lithium-ion batteries commonly used now.


Researchers at St. Louis University, Missouri, used natural enzymes to strip the charge that sugar has to make fuel-cell-like energy. A battery about the size of a postage stamp powered smaller devices using sweet liquids.

Sugar is combined with air to generate the byproducts of electricity and water. Another bonus is that the materials used to make the "sweet" batteries are biodegradable.



 Windows security flaw making rounds

Windows is subject to a security flaw called the "zero-day flaw" that can infect a computer just by visiting an infected site or through receipt of an infected e-mail.

Computer security experts were warning people about the flaw in late March, saying that the bug could be used to hack into computers without an extensive knowledge of the computer environment.


Microsoft initiated a Windows update to patch the flaw April 10, what is available at the Microsoft Windows update site.

The bug exploits the security vulnerability in the Windows animated cursors, which a hacker can use to execute code on the target machine. So far, attacks have been limited Windows XP (Service Pack 2) and Microsoft's Internet Explorer 6 and 7 (IE6 and IE7) browsers. But security experts warn that other versions, including Vista, are vulnerable.

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Jobs

  These just in...

Sales Representatives - North/Center NJ
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Sales Representatives - North/Center NJ
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Sales Manager - Orange County, CA
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Technician - MT
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Technician - Northern OH
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WideFormat Tech - Arkansas
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