February 2007

This monthly e-mail is to bring tips, savvy and a little more discourse about the copier industry
to sales and technical people from CopierCareers.com at: http://www.copiercareers.com.



 

 

In this Issue:

     PAPERFEED ...become certified.

     TONER TICKER ...notable in imaging.

     NET/WORKING ......do chats help.

     MINI-PROFILE ...covering the South.

     OUT TAKES ...imaging and life.

     JOBS ...These just in

Copier Dealership Brokers


Paperfeed

  Digital certification growing among imaging salespeople

Certifying knowledge about the digital, connected era helps a salesperson stand out from others pursuing a job in the imaging industry.

Growing numbers of salespeople are saying they have had been CDIA+ certified by the Computing Technology Industry Association (CompTIA). Companies that provide document imaging solutions and have people with CompTIA CDIA+ (Certified Document Imaging Architech) certification include Canon, Ricoh, Konica, Kyocera Mita, Fujitsu, Sharp, IBM and Panasonic.

CDIA+ certification is a way to verify a person knows about information technology and modern imaging systems. The CompTIA CDIA+ will credential professionals and show proven expertise in technology used to plan, design, and specify a document-imaging management system. The exams also cover domains such as security, safety, environmental issues and communication and professionalism. CompTIA CDIA+ exams confirm ability to perform tasks such as installation, configuration, diagnosing, preventive maintenance and basic networking.

Training for certification is available not only to salespeople, but also to technology consultants, technical support professionals, service technicians, project managers or anyone entering the document imaging industry. The CompTIA CDIA+ training includes knowledge about IT training, software services, certification, public policy, workforce development, convergence technology and e-commerce within the information technology and imaging industry. CD-ROMs and instructional materials are available to assist people prepare for CDIA+ certification, as well as additional support.


Once certified, an individual can be certified at additional levels. For instance, getting basic certification allows an individual to qualify for CompTIA's IT Professional (IT Pro) membership, specifically for CompTIA-certified individuals.

CompTIA, as an organization, represents the global IT industry by working with technology issues before state legislatures, agencies, the courts and the media, such as privacy, security, antitrust, the IT workforce, intellectual property, taxation/capital formation, government IT procurement and telecom competition.

CompTIA CDIA+ training is available in a number of locations. To find out more, visit the Business Technology Association Website at http://www.bta.org

Footnote: Japan's Canon, Inc. has been ordered by presiding judge Ryuichi Shitara in Tokyo District Court to compensate Kazuo Minoura, an engineer, the equivalent of $275,000, or 33.5 million yen for laser printer technology he developed, one of several legal battles by inventors in Japanese courts. Canon plans to appeal.


Coming in April - read the first of three 2007 Copier Careers Salary Surveys about the copier industry. Here are the links and the time schedule:

Copier Careers Technician Salary Survey Web site (Published in April):
http://www.copiercareers.com/salary_survey/cc06_salary_survey_tech_f.pdf

Copier Careers Sales Managers' Salary Survey Web site (Published in May):
http://www.copiercareers.com/salary_survey/salary_survey_salesmgr_cc_f.pdf

Copier Careers Service Managers' Salary Survey Web site (Published in June):
http://www.copiercareers.com/salary_survey/cc_salary_survey_svcmgt_f.pdf

Please visit the following link to participate in the next 2007 Copier Careers survey:
http://www.copiercareers.com/salary_survey/salarysurveys_form.shtml



  Minorities question use of credit history in hiring

Some people have credit problems but are still good workers, and minorities are questioning use of credit ratings as a blanket method of determining eligibility for a job. Credit agencies create a score from 300 to a high of 850 determining how much interest the person will pay for mortgages, loans and credit cards. If scores are too low, people can have their auto and home insurance cancelled and lose their job.

The Texas Department of Insurance surveyed two million people and found the average credit score for black people about 10 to 35 percent lower than Caucasians and Hispanics workers have scores 5-25 percent lower than Caucasians. Now some courts are seeing cases where privacy and minority advocates say credit is a civil rights issue and challenge employers and insurers basing decisions on their credit histories.


Credit scores are relevant when a person handles money or if the person travels (poor credit may bar the person from getting a ticket, etc.). However, many human resources experts feel in some cases, an employer may stay out of a discrimination case in court if he or she doesn't pay much attention to the credit history of an employee.

Toner-ticker

  Here is some recent imaging industry news in brief from around the USA

Sharp has announced the launch of three flagship production systems for the high-volume (85-110 page-per-minute) market. Costs weren't listed for the MX-M850, MX-M950 and MX-M1100.

Xerox' stock gained 15.7 percent in 2006 and is expected to have 2 percent revenue growth in 2007, more than since 2001.

Canon U.S.A. introduced the imageRUNNER 3045/3035/3030/3025 at 25-35 ppm costing $11,600, $9,200, $6,600 and $5,200, respectively.


MFP security won Konica Minolta Business Solutions, Ramsey, H.J. an award from Buyers Laboratory Inc. (BLI), am independent office equipment-testing lab, for fall, 2006.

Scientists and engineers at Xerox Corporation, Stamford, Conn., and the Palo Alto Research Center, Palo Alto, Calif., received 558 U.S. utility patents in 2006, a 27 percent increase over 2005. Partner Fuji Xerox had 255 USA utility patents.

The Winter 2006 issue of Strategy+Business magazine, published by Booz Allen Hamilton recognized Konica Minolta Holdings, Inc., parent company of Konica Minolta Business Solutions, as a "High-Leverage Innovator."

Net/working

 Is time at the water cooler wasted or not?

Office workers say bonding at the water-cooler increases their productivity, a study by OfficeTeam shows, as 40 percent of workers say it does.

But only 21 percent of managers agree that such chats "increase productivity by encouraging workers to bond with each other." In fact, 34 percent of executives felt water-cooler chats decrease productivity as it wastes time, and over a quarter, or 26 percent, of workers agreed. And 30 percent of employees and 41 percent of managers believed the chatter had "no effect" on productivity.


OfficeTeam is a specialized administrative staffing service located in 300 worldwide offices. The parent company is Robert Half International.

Mini Profile

 From blueprints to modern machines, company rides on technology

The wide-format printing industry has moved quickly into to a technology-saturated digital age and Digital Now has been swept into the reprographic digital age with it.

Founded Jan. 23, 1978 as Memphis Technology servicing diazo (blueprint and blueline) customers, the company has been selling and performing factory-direct service for Océ equipment for 14 years. Digital Now also sells and services Hewlett-Packard wide-format printers and plotters. The Memphis, Tenn., company expanded coverage to six states by opening Digital Now Reprographics in Pensacola, Fla., in 2001. "We'll go wherever our customers need us to represent Océ," said Michael Miller, CEO of the company. "We're their direct service."

The company is structured as four different departments - supplies, sales, service and contracting. "In each of those departments, we have one key person and they work together as a team to manage the company as a group," Miller said.


Cindy Warren, customer service, says the company services accounts such as FedEx, International Paper and AutoZone in Memphis, plus service in the Florida panhandle "is growing by leaps and bounds with the architects and engineers in that territory."

The company has 18 employees in Memphis and Pensacola, with six of them as factory-trained A +-certified service technicians.

"The key to our growth has been the quality people we hire and their ethics, honesty and morals," Miller said. "…The company is growing quite well because we work as a team and we try to function as a team every day. It's a slow growth and always has been, but there's never been a year we haven't been more profitable than the previous one."

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Out Takes

 Despite Gates' efforts, Vista arrives with a dull thud

Microsoft's new Vista operating system got a major pump from Microsoft Executive Bill Gates the past month. But so far, people aren't lining up to acquire the software.

That doesn't really bother Microsoft marketers, who say people will eventually acquire the software, at over $100 per machine license. More pocket-draining than the initial license is the cost of tech support. For tech support, the cost is about $60 per incident, up from $35 previously.

Although the software has nifty ways for people to organize their video and photo files, it includes some almost-comical features. For instance, there are two shortcut icons and a shut-down menu with seven options for shutting down the system.


More secure than XP? Seven days after consumer launch in latter January, the Virus Bulletin found the Vista operating system failed a major security test. Virus Bulletin tries antivirus packages - free of charge - against known viruses and products have to detect every virus. While 11 of the 15 products tested submitted passed the stringent tests, Vista didn't.

All this may add up to a long life for Windows XP on many computers - until Microsoft discontinues support as it did with Windows 98 on July 11, 2006.



 Fuel cells coming to cell phones now, portable computers soon

In a few years, charging up your cell phone battery may be as easy as pouring a methanol (commonly known as rubbing alcohol) into the battery and the refillable fuel cells will fuel a cell phone for a month. And the batteries will last indefinitely.

Consumer watchers Frost & Sullivan say the market for micro fuel cells for consumer electronic devices will reach approximately 80 million units by 2012.

Mechanical Technology, Albany, N.Y., has recently delivered the prototype fuel-cell batteries to Samsung with direct methanol fuel cell technology, called Mobion micro fuel cells.


Fuel cells will eventually be used in laptop and notebook computers, too. But until they are, Boston Power, Westborough, Mass., will soon launch its battery pack named Sonata that is supposed to last the lifetime of a typical notebook computer instead of the average of three years.

The Sonata uses the same lithium-ion technology in most laptop batteries, but with three cells instead of six. The battery therefore lasts longer as the cells are bigger and have a higher capacity. HP will use the technology in their laptops the latter part of this year.

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Jobs

  These just in...

Sales Rep - Long Island, Brooklyn, Queens
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Service Tech - Long Island, Brooklyn, Queens
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Sales Reps - Los Angeles, San Diego
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Sales Manager - Los Angeles and surrounding areas
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Sales Manager - Oklahoma
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Service Tech - Washington DC
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Sales Rep - Northern Ohio
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Service Tech - Ventura County/Santa Barbara
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Service Manager - Pennsylvania
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