COPIER CAREERS NEWSLETTER
This monthly e-mail is to bring tips, savvy and a little more discourse about the copier industry to sales and technical people from CopierCareers.com at: http://www.copiercareers.com
News and Information on careers . . .
In this issue...
Paperfeed...some news about copier industry.
Net/Working...a sales tip.
Out Takes...copiers and employment.
These are the voyages of tomorrow's copier
Ever think about the copier of the future? Xerox scientists are working on patents for microelectronic sensors to make printers and copiers vastly more reliable and also developing ultra-high-quality latex toner.
These inventions are among the more than 700 new ideas patented by Xerox in 2002. One patent is for a process for creating ultra-high-quality latex toner particles through emulsion polymerization. These toners are smaller and more spherical than those produced by traditional grinding methods, leading to higher image quality and lower cost printing and enabling very fine control of the particle size and uniformity
One product of Xerox's past innovation, its Emulsion Aggregation (EA) toner, is used in the new Xerox DocuColor 3535 Printer/Copier. This super-smooth dry ink is chemically grown - not crushed - into uniform particles.
Minolta's DiALTAs receive recognition
The DiALTA Color CF3102 and CF2002 Printer/Copiers received the Editor's Choice Award in the "affordable" color copier category of The 2003 Color Copier Guide from Better Buys for Business.
The printer/copiers also received a five star exceptional rating from the UK-based Business Equipment Research and Test Laboratories digital test lab. The CF3102 and CF2002 are 31 and 20 page-per-minute digital color printer/copiers built for general office environments.
The CF3102 and CF2002, Minolta's newest color printer/copier/scanners, boast 600 dpi print/copy resolution and coupled with Minolta's Fine Edge Enhancement Technology and Multiple Exposure Toner System, have 600 X 1800 dpi output quality. Suggested retail price for the CF3102 is $17,395 and the SRP for the CF2002 is $14,195.
Be aware of new ideas in March
Ricoh is unveiling two new high-volume and two color products on March 19, 2003 from 10 a.m. - 1 p.m. at the Ricoh Technology Portal Showroom in New York City.
If you want to attend, contact Russell Marchetta at Ricoh (973) 882-2075 or e-mail Russell Marchetta at Ricoh.
Canon posts 2002 sales net income profit
Canon has a FY 2002 consolidated net sales of $24.501 billion, up from fiscal 2001 by 1.1 percent. The 2002 net income of $1.589 billion represents an increase of 13.8 percent over 2001 - a net income per common share of $1.81.
Got a minute?
Telemarketers have interrupted about everyone at suppertime. Try to manage your initial conversation so your sales call lets your prospects know you respect their time.
It's OK to say, "Got a minute now?" and set up a time to call later and talk at length with the prospect.
As for the telemarketers, the Federal Trade Commission has announced a series of amendments to the Telemarketing Sales Rule. Included: development of a national "do not call" registry so consumers can stop most unwanted telemarketing calls. Transmitting caller ID information is also mandatory.
The error is away
Jim Intravia, the Medford, N.Y. copier expert, discusses diagnostic error codes in his latest newsletter. It's accompanied by the salty opinion and "question everything" philosophy that makes Jim's writing well-read in copier circles.
Jim says he thinks there are fewer legitimate error codes than 15 years ago. He also states that most technicians don't really need the codes and takes some error codes to task - such as the unexplained "zero cross" code.
Search career listings
Explore career opportunities for Southern Office Machines and others at:
Search Consultants to the Document Imaging Industry
Atlanta sales booming
Southern Office Machines, Kennesaw, Ga., started in 1992 after Sheldon Michaels, the owner, refurbished and sold three Panasonic copiers. Michaels' former home-based business has 11 employees, a customer base of 1,000 and sells and services most types of office equipment for the 13-county Atlanta metro area. Mike Everhart joined in 1995 as general manager.
Sales numbers? "Currently we're going gangbusters," Michaels said, especially in the past three to four months. The company is hiring more salespeople in the next 60-90 days.
Service was flat last year, he said, but sales increases have upped service calls. The employment picture in Atlanta is "very competitive salary-wise," Everhart said. "Salary requests are climbing as technicians need to be more computer and network-savvy."
Copiers in Motion
"Based on today's economy," e-mailed Karin Stroh, manager of Xerox corporate public relations, Dec. 12, "I don't think you could say that the employment picture is brighter in one place than another. All companies in all industries are trimming costs and that includes labor costs."
Stroh said she had seen increased use of remote service/self-diagnostics reducing the numbers of tech reps needed in the field.
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