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COPIER CAREERS NEWSLETTER

This monthly e-mail is to bring tips, savvy and a little more discourse about the copier industry to sales and technical people from CopierCareers.com at: http://www.copiercareers.com

News and Information on careers . . .

In this issue...

Paperfeed...some news about copier industry.

Net/Working...a sales tip.

Mini-profile...migration upstream.

Out Takes...views about our world.

Paperfeed

"Solutions While-U-Wait?'

A state-of-the art conference room with teleconferencing capabilities that can connect engineers with Ricoh customers to actually develop products on-site is part of Ricoh's Technology Portal. It features all of Ricoh's cutting-edge office equipment and software solutions.

The showroom, at 510 Fifth Avenue (at 43rd Street) in mid-town Manhattan, is designed as a fully-networked business environment showing typical customer workflow with the various Ricoh products in four sections for workgroup, production, enterprise and professional services.

Maybe we should just call them 'Morph"

News from the morphed, digital world of copier/printers and printer/copiers:
Sharp’s AR-651 and AR-810 IMAGER 65-ppm and 81-ppm digital copier engines have Fiery X3e controllers from Electronics For Imaging, Foster City, Calif., boasting enhanced speed, connectivity and document control. It is integrated with the EFI PrintMe mobile printing solution, which allows people to print to any printer on the PrintMe network from wireless devices sans cables, drivers or setup. A PrismaFlow server is a feature of the 62 image-per-minute Océ 3165 digital printer/copier that will integrate hard copy and digital files and accept input from drives, network, CD-ROM and other storage. Hard copy and digital files are integrated together into a single document where page-level programming can be applied and the server sends the document to an output device. Toshiba America Business Solutions has released the FCi Series digital color copier/printer, including the FC15i, which copies at 15 cpm and prints at 18 ppm, and the FC22i, which produces copies at 22 cpm and prints at 25 ppm. The improved drum drive makes color registration precise, according to Toshiba, and the OPC drum and microfine developer give smoother flesh tones, higher detail and stability during the drum's life.

Konica and Minolta betrothed

The pending marriage of Japan's Konica and Minolta will bring the combined Konica Minolta holding company $8 billion annually.

Xerox appears matter-of-fact about the merger. Christa Carone, spokesperson for Xerox, Stamford, Conn., dismissed the effect of the merger when talking to the media, saying Xerox continued to feel confident about its portfolio of products.

Net/Working

Being direct scores points

If you have a colleague who can't seem to keep up his end of a joint deadline, you have to address the issue, but do you do so directly or take it to a manager?

Try going to the source in a private meeting. Try to keep it to the point, as positive as possible and listen to his or her side.

It may work and it may not, but such a casual exchange usually scores points with your co-workers. Remember a manager usually promotes people with the ability to resolve his or her own conflicts.

Mini-profile

Kentucky company successfully swims upstream

Laser Images, Louisville, Ky., a firm founded by Lisa Tyler as a cartridge remanufacturer in 1988, is now a full-service office-equipment dealer serving central Kentucky and southern Indiana. Mike Tyler, vice president, says copier sales and service is the company’s fastest-growing segment, comprising 40 percent of their business.

While other office-equipment companies have pegged 2001-2 as slow years, Tyler says Laser Images has stayed on an upswing.

Laser Images sales staff doubled in the past nine months and service likewise grew. Reasons? Being an independent dealer means less emphasis on pushing new equipment. Plus migrating from the printer side, they see the printer’s place in many offices despite convergence and use of networked copiers to print.

Tyler says they are a customer-driven company. Said he: “We look at their overall needs and come up with the best overall total document solution.”

Out Takes

Lexmark sounds typewriter taps

Lexmark International, Lexington, Ky., has withdrawn from marketing the IBM Wheelwriters as of Dec. 31, 2002.

The only available typewriters, the Wheelwriter 1500 and 3500, were not to be sold after the end of the year when the current stock was depleted.

In spite of this setback for the typewriter, though, it's still used for shipping labels and forms and typewriter repairmen in metropolitan areas stay busy.

Copiers in Motion
Comments from the copier industry about the year ahead:

Canon USA expects modest hiring in 2003 and on par with the activity for 2002. "Our total staffing numbers should be roughly equivalent to this year, as well," said Roberto Lebron of Canon USA public relations, writing Dec. 13.

Next month: a view from Xerox.

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